FAQs: Answers to common questions

We understand that you may have some questions in mind, and we’re here to provide answers and assist you. If you don’t find the answers you need here, email us on info@edstrom.co.uk.

Metal van racking is more durable, safe and functional than wooden. Metal, especially steel or aluminium, is stronger, more resistant to warping and cracking, and can support heavier loads. It also maintains structural integrity in accidents. It requires less maintenance and is easier to clean.

All our proprietary products are manufactured in Sweden – your guarantee of quality and reliability.

Yes. We sell to a variety of organisations, fleet companies and businesses of any size. This includes end customers, although the majority of this work is carried out by our approved Dealer Partners. If you are a small business owner, you can find your local Dealer Partner here.

Our shelves have a maximum payload capacity of 60kg, evenly distributed.

Our shelves have a maximum payload capacity of 100kg, evenly distributed.

We offer a 5-year parts and labour warranty on all racking systems that are installed by our team at Corby, or by one of our local approved Dealer Partners.

Yes, our systems can be fitted by customers. Assembly instructions are available here. However, bear in mind that if you fit our racking yourself, you will only benefit from a 3-year warranty on parts. All systems fitted by our in-house installers or approved Dealer Partners come with a full 5-year parts and labour warranty.

Safety is our paramount concern. We crash test our products at RISE – Research Institutes of Sweden to ensure they are as safe as possible in the event of an accident. Click here for more information.

Yes. To order, simply email your requirements to orders@edstrom.co.uk

This depends on the number of vehicles in the order and the nature of the conversion. As a guideline, we aim to fulfil conversions in around **** weeks.

Our team of sales advisors can help you with any queries you might have. To arrange a visit, simply contact us on 01536 203040.

We provide two regular newsletters: one for our Dealer Partners and another for existing and potential lease customers. To subscribe to either of these, email marketing@edstrom.co.uk.

For more information on how to become one of our approved Dealer Partners, email our UK Sales Manager – Wholesale, Chris Angel, on chris.angel@edstrom.co.uk.

For any issues with our products or service, email support@edstrom.co.uk.